How to Issue and Confirm a Refund on an Invoice

Follow these steps to issue and confirm a refund on an invoice:

1. Click on Invoices and Credit Notes in the navigation bar.

2. Under Invoices and Credit Notes, select Invoices.

3. Click on the desired invoice you want to refund a customer.

4. On the Invoice page, click Issue a Refund.

5. Type in the desired amount you want to refund.

6. Confirm the refund.

7. Note that all refunds will trigger a credit note creation in the system for future references.

8. Click Update to confirm.

You've successfully completed a refund on the invoice.