Set up email templates and automations that match your brand.
How to Customize the Look and Feel of Your Emails?
Vignesh
Updated on Sep 05, 2025
Customizing Email Branding and Layouts with Chargebee
Every email that your customer receives should look and feel like it's been sent by you. Chargebee provides the option to customize the appearance of your emails. In this guide, we will walk through the steps to configure Brand Styles and customize email layouts.
Step 1: Log in to Chargebee
Log in to your Chargebee billing site.
Navigate to Settings.
Select Configure Chargebee from the drop-down menu.
Step 2: Configure Brand Styles
In the Configure Chargebee section, click on Brand Styles.
On the Brand Styles page, configure your brand's logo, icon, and color.
Once done, click Apply to save the changes.
Step 3: Customize Email Layout
Click Customize Layout.
Choose a logo type to be displayed on your emails with the desired properties.
In the modal, select the logo size and logo alignment.
Once done, click Apply Changes to save your settings.
Step 4: Verify Your Email Template
Send a test mail by clicking on the Send Test Mail button.
Verify the email template to ensure everything looks as expected.
That's it! You've successfully set up the brand styles for your email using Chargebee.
