# Recommended videos > **Source**: [Chargebee](https://learn.chargebee.com/q6COrMahSFs-recommended-videos) ## Browse Collection 1. [Auto-Collections for Timely Payments](https://learn.chargebee.com/q6COrMahSFs-recommended-videos/yhDHW6QVS0I-auto-collections-for-timely-payments.md) (Video) 2. [How to Edit Active Subscriptions?](https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions.md) (Video) 3. [How to Create & Manage a Product Family](https://learn.chargebee.com/q6COrMahSFs-recommended-videos/D7dF33jfcA4-how-to-create-manage-a-product-family.md) (Video) 4. [How to Create, Edit and Delete a Plan?](https://learn.chargebee.com/q6COrMahSFs-recommended-videos/1d4nZ99O0hU-how-to-create-edit-and-delete-a-plan.md) (Video) --- # VIDEO: How to Edit Active Subscriptions? ## METADATA - id: iwXl0GtXwyT5KgFo1NQzWA - type: video - source: Chargebee - watch_url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions - collection_url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos ## TRANSCRIPT - time: 00:00 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=0 text: In this video, let's see how to edit and manage an active subscription effectively. - time: 00:04 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=4 text: Let me open an active subscription. - time: 00:06 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=6 text: These are all the available actions that you can perform on an active subscription. - time: 00:12 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=12 text: Let's open edit subscription. - time: 00:14 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=14 text: Now - time: 00:15 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=15 text: these are the sections that you can edit in an active subscription. - time: 00:20 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=20 text: First, you can change the plan add-ons and coupons that are associated with the subscription. - time: 00:25 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=25 text: Let's say the customer wants to move to a different plan. You can change it from here. - time: 00:30 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=30 text: Let's say a customer wants to increase the quantity of add-ons purchased, like they want to add an additional user, - time: 00:37 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=37 text: you can make the changes here. - time: 00:39 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=39 text: You can also edit the billing cycles for a customer. - time: 00:44 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=44 text: Now this is the most important section. - time: 00:47 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=47 text: When do you want to apply the changes that you made? Is it immediately? - time: 00:51 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=51 text: That is the credits and the charges will be applied to the subscription immediately. - time: 00:56 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=56 text: Is it during the next renewal, during the end of your billing term, - time: 01:01 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=61 text: or is it on a particular date now? - time: 01:04 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=64 text: When you select a specific date, the changes that you make will be made only on this specific date. - time: 01:10 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=70 text: When you choose you want to apply the changes immediately, - time: 01:13 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=73 text: you will be asked about invoicing options. - time: 01:16 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=76 text: Whether it should be immediate or should it be added to the unbilled charges. - time: 01:20 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=80 text: Once you make the edits according to your requirements, - time: 01:23 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=83 text: you can click on update. Additionally, you can change customer details such as email address, - time: 01:36 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=96 text: address, - time: 01:36 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=96 text: You can pause and cancel a subscription - time: 01:39 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=99 text: as per the customer's requirements. - time: 01:41 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=101 text: You can also add coupons, - time: 01:43 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=103 text: a one-time add-on. Let's say a support add-on, which is a one-time thing. You can add it from here. - time: 01:52 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=112 text: You can also add a very quick charge to a subscription, - time: 01:56 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=116 text: maybe a service charge that's for a particular period. - time: 01:59 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=119 text: That change can be made from here. - time: 02:02 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=122 text: You can also request the customer to update their payment method. - time: 02:07 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=127 text: This will trigger an email from the subscription. - time: 02:10 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=130 text: You can also edit the next billing date for this subscription - time: 02:14 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=134 text: based on the customer's requirement. - time: 02:16 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=136 text: As an admin, you have the opportunity. - time: 02:19 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=139 text: You have the permission to delete the subscription. - time: 02:22 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=142 text: But please remember that this action is irreversible - time: 02:25 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=145 text: because when you delete a subscription, - time: 02:28 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=148 text: all the data associated with this subscription like invoice, transaction and reports will be deleted. - time: 02:35 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=155 text: So these are all the actions that you can perform on an active subscription. - time: 02:39 url: https://learn.chargebee.com/q6COrMahSFs-recommended-videos/XROTEd7GzO8-how-to-edit-active-subscriptions?start_time=159 text: Thank you for watching. ## SUMMARY # How to Edit and Manage an Active Subscription In this guide, we will explore how to effectively edit and manage an active subscription. Follow these steps to make the necessary changes to your subscription. ## Step 1: Open an Active Subscription Begin by opening the active subscription you wish to edit. Here, you will find all the available actions you can perform. ## Step 2: Edit Subscription Details Once you have opened the subscription, you can edit various sections: - **Change Plan, Add-ons, and Coupons:** If the customer wants to switch to a different plan or increase the quantity of add-ons (e.g., adding an additional user), you can make these changes here. - **Edit Billing Cycles:** Adjust the billing cycles according to the customer's needs. ## Step 3: Apply Changes Decide when to apply the changes: - **Immediately:** Credits and charges will be applied to the subscription right away. - **Next Renewal:** Changes will take effect during the next renewal period. - **End of Billing Term:** Changes will be applied at the end of the current billing term. - **Specific Date:** Select a particular date for the changes to take effect. If you choose to apply changes immediately, you will need to decide on invoicing options, such as immediate invoicing or adding to unbilled charges. ## Step 4: Update Customer Details You can also update customer details, such as their email address, and manage the subscription status: - **Pause or Cancel Subscription:** Adjust the subscription status as required by the customer. - **Add Coupons or One-time Add-ons:** Include additional features like a support add-on. - **Quick Charge:** Apply a service charge for a specific period. - **Request Payment Method Update:** Trigger an email to the customer to update their payment method. - **Edit Next Billing Date:** Change the next billing date based on customer requirements. ## Step 5: Delete Subscription (If Necessary) As an admin, you have the permission to delete a subscription. However, please note that this action is irreversible, and all data associated with the subscription, such as invoices, transactions, and reports, will be permanently deleted. These are all the actions you can perform on an active subscription. Thank you for watching.